The Nigerian Electricity Regulatory Commission comments on the low metering status

The Nigerian Electricity Regulatory Commission says the recurring complaints by its customers on estimated billing is due to low metering status in the sector.

The NERC Consumer Affairs Commissioner, Dr. Moses Arigu, made the remarks during the inauguration of Customer Complaints Forum Office on Sunday in Osogbo.

Arigu said the present metering gap in Ibadan Distribution Company alone was about one million when compared to its total customer size of over 1.6 million, representing 60 per cent deficit in metering.

According to him, between January and September, Ibadan Electricity Distribution Company received 1,275 complaints from Osogbo and its environs, mostly on voltage and billing issues.

Arigu, however, said that NERC had introduced measures to accelerate metering through the Meter Asset Provider 2018 and also close monitoring of electricity distribution companies’ meter rollout plan.

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He also said that Ibadan DISCO had commenced the procurement

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